HOW WE DELIVER?

How much delivery charges?

Fee delivery nationwide however in case of return Rs. 300 will be charged in advance for delivery charges

How much time require for delivery?

Delivery time 4-5 working days for big cities

Can I place order without create an account?

Account creation compulsory to place an order

How to place an order?

Just add them cart the product and click on Proceed to Checkout. Fill out the form with complete details. Because of incomplete detail’s order will cancelled. Lastly, click on the Place Order. Here you will get order no. so please save this. An email was also sent on the given email address.

Can we order on Whatsapp, FB or on Call?

We accept orders on FB Page, Whatsapp but not on calls.

If I want to make any change after order then what should I do?

You can contact us at Whatsapp before order processing.

If I don't like the product then what will be the method to return?

If you receive a wrong item, leaked or damaged product. Then immediately contact at WhatsApp or Facebook and share images.

An active agent will process your claim request and the claim approved immediately. We don’t accept change of mind or fake returns or claims. 

HOW TO PAY?

How to pay and what will be the currency?

We accept advance payment, you can ask bank details by contacting on Whatsapp. However you can pay cash on delivery as well

What will be the charges if we pay bia bank?

There is no charges charged by the Glaveno Kazmetic

How to remove my personal details?

We don't record your personal details for a long time. After order processed your all data removed automatically. For more information you can read Privacy Policy.

Can I change or cancel my order?

Yes you can change or cancel it as you placed your order. After dispatch there is no way to make any change.

What is ``package tracking`` in my orders?

Every customer get a tracking no. via message and you can track on the concerned company's website.

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